Quality. Delivered. Newsletter

Quality. Delivered. NewsletterEach month we send our "Quality. Delivered." Newsletter to customers who receive paper bills in the mail. If you have opted for paperless billing, you receive an email each month with a link here so you can stay up on all of the latest TMWA news.

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TMWA also offers a quarterly E-Newsletter quarterly to keep our customers up to date on all of the latest goings-on at TMWA. To learn more or subscribe, click here.

Scroll down to view past issues.

Past Issues

January 2017 – TMWA Open Houses – Value of water – Winter tree watering – Leak detection – Drought reserves

February 2017 – Rate adjustment open houses – SAC members needed – Tour & workshop schedule – Avoid cross contamination

March 2017 – Drought-buster winter – Workshops – Water Quality – Board votes to not support fluoride bill

April 2017 – Truckee River Fund – Prescription drug roundup – Workshops – Building Women career fair – Aquifer Recharge Program

May 2017 – Summer yard prep – Smart About Water facts – How to identify a TMWA employee – Moving your water service

June 2017 – Be a good steward of the river – Smart About Water quick fact – TMWA bond refinance saves $15.9 MM – New infrastructure

July 2017 – 2017 Water Quality Report – Walking Tours Schedule – Smart About Water quick fact – TMWA wants your input – Get smart about water

August 2017 – Tours offered – TROA ensures strong water supply – TMWA Board elects Chair & Vice Chair – TMWA speakers available – Self water audit

September 2017 – Smart About Water Day – Winterization Workshops – Prescription Drug Roundup – Smart About Water quick fact

January 2016 – Water utility consolidation – Detect leaks – The value of your water – Your trees need water in the winter

February 2016 – Benefits of the Truckee River Operating Agreement – 2016 Tours & Workshops – Avoid cross connection in your home

March 2016 – Know what you use indoors before staring spring irrigation – Aquifer Recharge – TMWA’s annual financial report

April 2016 – Spring yard prep – Prescription drug roundup – Conservation champions – How clean is our water?

May 2016 – Assigned day watering – Turf Talk – Tree care – June workshops – How to identify TMWA employees

June 2016 – Why additional conservation is not necessary this summer – Turf Talk – Truckee River Fund projects – The value of your water

July 2016 – 2016 Water Quality Report – Turf Talk – The value of your water – TMWA wants your input – Check TMWA’s drought reserves online

August 2016 – TMWA facility tours – Check TMWA’s drought reserves online – TMWA Board elects Chair & Vice Chair – Turf Talk – Watering days

September 2016 – Winterization workshops – Turf Talk – The value of your water – Need a water expert to speak? – Prescription drug roundup – Check TMWA’s drought reserves online

October 2016 – Cold weather prep – The value of your water – Payment options – Check TMWA’s drought reserves online

November 2016 – Standing Advisory Committee needs volunteers – Drought response projects – Truckee River Fund approves projects – Holiday mail delays – Cold weather prep

December 2016 – Customer Satisfaction Study results – tmwa.com redesign – The value of your water – Protect your home during the holidays – Hydroelectric plant upgrade – Holiday mail delays

January 2015 – Responsible water use – Tracking our water supply – Winter tree watering – New phone and online payment system – Get social with TMWA

February 2015 – Welcome to 24,000 new customers – Meet TMWA’s new Board members and officers – Tours & Workshops – No rate increase planned for 2015 – Flat-rate conversion workshop schedule proposed – Get social with TMWA

March 2015 – Aquifer recharge is in high gear – 2014 conservation results – Compare your water usage – Standing Advisory Committee represents TMWA customers – The value of your water – Get social with TMWA

April 2015 – Save at least 10 percent this spring and summer – Turf Talk – Investing in the water system and planning for drought – TMWA speakers available – May workshops

May 2015 – Save at least 10 percent this spring and summer – Turf Talk – RGJ public records request – June workshops – TMWA receives national award for water treatment plant – Conservation is a commitment

June 2015 – Save at lest 10 percent this summer – Turf Talk – Restaurant pitch in – Board seeks input

July 2015 – 2015 Water Quality Report – Ten easy ways to save 10% – Turf talk – Are we saving water? Do you know a conservation hero? This is Reno requests customer info

August 2015 – Keep up the good work in saving 10% – Are we saving? – Turf Talk – Learn about your water in September – One Truckee River

September 2015 – Keep up the good work in saving 10% – Community conservation results – Reporting water waste – Winterization workshops – Prescription drug roundup – Conservation champion

October 2015 – Keep up the good work in saving 10% – Truckee River Fund update – Turf Talk – Winterization workshops – Conservation hero – Need a water expert?

November 2015 – Don’t forget to winterize – How to detect leaks – The value of water – Many convenient ways to pay your bill

December 2015 – Special “Thank You” issue for successful community conservation effort – Truckee River Operating Agreement – 2015 Conservation report

January 2014 – Winter tree watering – Water supply and storage – Payment options – Get social. Media that is! – How to detect a leak

February 2014

March 2014 – TMWA plans for dry years – Help to prepare your yard – Fix a Leak week – Prescription drug roundup – TMWA’s free workshop series – Cross connections

April 2014 – Watering days and timer settings – Water supply update – Drinking Water Week – Tahoe to Tap workshop – Tree care workshop – Rehabilitation of the water system

May 2014

June 2014 – 2014 Water Quality Report – Water supply update – Fire hydrant use is illegal – Ways for customer input – The value of your water

July 2014 – Water supply update – Reporting water waste online – The value of your water – Water weather wisely – Consolidation update – Identifying a TMWA employee – Summer construction and TMWA’s investment in infrastructure

August 2014 – Please reduce your outdoor use by 10% – Ways to save 10% – Hydroelectric plant tours – Water treatment plant tours

September 2014 – Please reduce your outdoor use by 10% – RGJ requests customer info – Please report water waste – October workshops – TMWA recognized for financial achievement

October 2014 – Water supply update – October workshops – Winterization reminder – Truckee River Fund update – Payment options

November 2014 – Thanks for doing your part in saving water – Avoid cross connections – How to winterize your home – How to detect a leak

December 2014 – New online access for customers – New phone system directs customers to help – Holiday mail delays – Protect your home while you’re away – Many ways to provide comment at TMWA

January 2013 – Winter tree watering – TMWA speakers available – 24/7 account access – TMWA on Facebook & Twitter – Don’t wait past your bill due date – The value of your water

February 2013 – Tracking our water supply – Payment address change – SAC positions available – The value of your water – Need to reach TMWA?

March 2013 – Payment address change – Workshops – Fix a Leak Week – Get your yard ready for spring – Prescription drug roundup – Building women career fair

April 2013 – Assigned-day watering – Spring yard work planned? – 24/7 account access – Drinking water week

May 2013 – 2013 Water Quality Report – TMWA plans for dry years – 2013 workshop series – Moving tips – The value of your water – Fire hydrant use is illegal

June 2013 – 2013 Water Quality Report – Assigned-day watering – Conservation specialists & water usage reviews program – Tours & workshops – Connect with us on social

July 2013 – Water weather wisely – Identifying a TMWA employee – Water Quality Report – The value of your water – Weather-wise watering & tree care tips – Summer construction and TMWA’s investment in infrastructure – YouTube videos available

August 2013 – September plant tours – Paperless billing – Ask an arborist – The value of your water – Truckee river flow & storage

September 2013 – October workshops – TMWA’s financial achievement – TMWA at Work videos – Payment options

October 2013 – Partnership for Safe Water award – Speakers available – Value of water – Hydro generation – Shade Tree Week and fall planning – Get social with TMWA!

November 2013 – Winterization tips – Reduced fees for credit card payments – Value of water – TMWA provides many ways for customer input

December 2013 – What causes high winter water bills? – Easy ways to detect a leak – Fees reduced for credit card payments – TMWA always takes steps to ensure accurate bills – Value of water