Sometimes bills start piling up during the holidays. If you and your household are having financial challenges and need help, please give our customer service a call at (775) 834-8080. We can help you by making payment arrangements and planning out your water bill over time. We are always here to help.
In addition, the Water and Sewer Assistance Program (WSAP) provides a supplement to assist qualifying low-income Nevadans with the cost of water and wastewater bills. Nevada’s WSAP program is funded through funds from the Consolidated Appropriations Act and American Rescue Plan Act.
WSAP applications will be accepted through September 30, 2023, or until funding is exhausted. Eligible households receive a one-time benefit paid directly to their water and wastewater providers. For more information, visit the Nevada Department of Health and Human Services Division of Welfare and Supportive Services website, https://dwss.nv.gov/Energy/Water_and_Sewer_Assistance