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TMWA Address

Physical Address
1355 Capital Blvd
Reno, NV 89502
Office Hours 8 a.m. - 5 p.m.
Get directions to TMWA

Mailing Address
P.O. Box 30013
Reno, NV 89520-3013

Payment Address
P.O. Box 659565
San Antonio, TX 78265-9565 

Customer Service/Call Center
New service
Close service
Billing questions
Make a payment
Moving
Pressure concerns
834-8080, option 2

Emergencies
Leaks or pipe breaks
Water Outages
834-8090

TMWA Board members
Send your comments to the Board

Ombudsman
Joanne Stralla
848-0813

Media Contact
Olsen & Associates
(775) 829-2810 or (775) 772-0020

 

Department Descriptions

Backflow Prevention
Preventing cross-connections
bkflow@tmwa.net
834-8011

Claims/Risk Management
834-8080, option 2

Engineering
Construction and design standards information
engr@tmwa.net
834-8080, option 2

Finance
Financial information
Bidding opportunities
finance@tmwa.net
834-8056 

Human Resources
Careers at TMWA
834-8031
hr@tmwa.net

New Construction
For builders, contractors & engineers
newconstruction@tmwa.net
834-8080, option 2

Right of Way
Easements and surveying
rightofway@tmwa.net
834-8071

Water Conservation
Watering days & times
Report water waste
Water-efficient landscaping
Winterize to prevent leaks
conservation@tmwa.net
834-8005 (24-hour hotline)

Water Quality
Sampling and testing
Annual water quality report
Look-up water quality data
waterquality@tmwa.net
834-8118

Water Rights Team
Purchase/sales of water rights
Dedication requirements
WaterResourceTeam@tmwa.net
834-8029

 

Frequently Asked Questions

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