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Contact Us


Fill out the online form, call our customer service, contact a specific department below, or visit the TMWA office.
Office Hours are Monday – Friday, 8 a.m. to 5 p.m.

We're Here to Help You

Customer Service

Call 775-834-8080, fax at 800-942-6879 or fill out our online form.

Emergency Hotline

24-hour emergency hotline (leaks, breaks, water outages) 775-834-8090

Please find TMWA's department contact information below. Office Hours are Monday – Friday, 8 a.m. to 5 p.m. or (775) 834-8288

Preventing cross-connections with our potable water supply

Laura Rader, CPPB
Purchasing and Contracts Supervisor
(775) 834-8208

Check out our most recent bids or (775) 834-8005

Responsible water use, indoors and out

View our CAFRs, CIP, and other financial facts and information or (775) 834-8294

Careers at TMWA

Marlene Olsen at GoodStanding Outreach Office: (775) 829-2810   |   Mobile: (775) 772-0020

GoodStanding Outreach assists TMWA with public relations, outreach and media relations or (775) 834-8269

Information for builders, contractors and engineers

(775) 848-0813
Our ombudsman provides independent assistance to resolve customer concerns
We’re available to speak at meetings and in the classroom
For Public Records Requests visit this page. or (775) 834-8071
Information on easements and surveying

(775) 834-8080
Call to get in touch with our claims representative

View our water Rates & Rules governing water service. or (775) 834-8118

For questions about water quality and our annual water quality report.

Lots of information including our Water Resource Plan or (775) 834-8029
Purchase and sales of water rights; dedication requirements

TMWA Addresses

Contact us online, by phone, or stop by our office during business hours, Monday through Friday, 8 a.m. to 5 p.m.

Physical Address

1355 Capital Blvd
Reno, NV 89502

Mailing Address

P.O. Box 30013
Reno, NV 89520-3013

Payment Address

PO Box 12000
Reno, NV 89520-0006

TMWA Addresses

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