Quality. Delivered. Newsletter
Each month we send our "Quality. Delivered." Newsletter to customers who receive paper bills in the mail. If you have opted for paperless billing, you receive an email each month with a link here so you can stay up on all of the latest TMWA news.
Click Here to View Latest Issue
TMWA also offers a quarterly E-Newsletter quarterly to keep our customers up to date on all of the latest goings-on at TMWA. To learn more or subscribe, click here.
Scroll down to view past issues.
Past Issues
January 2018 – Customer Satisfaction Study Results – Water Quality: TMWA’s Highest Priority – Smart About Water Quick Fact – Don’t Forget to Water Your Trees – Best Time to Detect Leaks
February 2018 – New Displays Around Town – Join TMWA’s Summer Conservation Staff – Smart About Water Quick Fact – Update Your Phone Number in Our System – TMWA Seeks Your Input
March 2018 – Water Supply Update – Smart About Water Quick Fact – Prescription Drug Roundup – Ombudsman – Spring Workshops are Here!
April 2018 – Water Supply Update – Free Workshops – Drought Contingency Response Plan – Smart About Water Fast Fact
January 2017 – TMWA Open Houses – Value of water – Winter tree watering – Leak detection – Drought reserves
February 2017 – Rate adjustment open houses – SAC members needed – Tour & workshop schedule – Avoid cross contamination
March 2017 – Drought-buster winter – Workshops – Water Quality – Board votes to not support fluoride bill
April 2017 – Truckee River Fund – Prescription drug roundup – Workshops – Building Women career fair – Aquifer Recharge Program
May 2017 – Summer yard prep – Smart About Water facts – How to identify a TMWA employee – Moving your water service
June 2017 – Be a good steward of the river – Smart About Water quick fact – TMWA bond refinance saves $15.9 MM – New infrastructure
July 2017 – 2017 Water Quality Report – Walking Tours Schedule – Smart About Water quick fact – TMWA wants your input – Get smart about water
August 2017 – Tours offered – TROA ensures strong water supply – TMWA Board elects Chair & Vice Chair – TMWA speakers available – Self water audit
September 2017 – Smart About Water Day – Winterization Workshops – Prescription Drug Roundup – Smart About Water quick fact
October 2017 – Winterize Your Home – Smart About Water Quick Facts – Payment Options – Holidays and Events
November 2017 – Summer yard prep – Truckee River Fund Projects – Holiday Mail Delays – Regional Emergency Alerts – Smart About Water Fact – Winterize Your Home – Avoid Cross Connections
December 2017 – Water Year in Review – Info-graphic
January 2016 – Water utility consolidation – Detect leaks – The value of your water – Your trees need water in the winter
February 2016 – Benefits of the Truckee River Operating Agreement – 2016 Tours & Workshops – Avoid cross connection in your home
March 2016 – Know what you use indoors before staring spring irrigation – Aquifer Recharge – TMWA’s annual financial report
April 2016 – Spring yard prep – Prescription drug roundup – Conservation champions – How clean is our water?
May 2016 – Assigned day watering – Turf Talk – Tree care – June workshops – How to identify TMWA employees
June 2016 – Why additional conservation is not necessary this summer – Turf Talk – Truckee River Fund projects – The value of your water
July 2016 – 2016 Water Quality Report – Turf Talk – The value of your water – TMWA wants your input – Check TMWA’s drought reserves online
August 2016 – TMWA facility tours – Check TMWA’s drought reserves online – TMWA Board elects Chair & Vice Chair – Turf Talk – Watering days
September 2016 – Winterization workshops – Turf Talk – The value of your water – Need a water expert to speak? – Prescription drug roundup – Check TMWA’s drought reserves online
October 2016 – Cold weather prep – The value of your water – Payment options – Check TMWA’s drought reserves online
November 2016 – Standing Advisory Committee needs volunteers – Drought response projects – Truckee River Fund approves projects – Holiday mail delays – Cold weather prep
December 2016 – Customer Satisfaction Study results – tmwa.com redesign – The value of your water – Protect your home during the holidays – Hydroelectric plant upgrade – Holiday mail delays
January 2015 – Responsible water use – Tracking our water supply – Winter tree watering – New phone and online payment system – Get social with TMWA
February 2015 – Welcome to 24,000 new customers – Meet TMWA’s new Board members and officers – Tours & Workshops – No rate increase planned for 2015 – Flat-rate conversion workshop schedule proposed – Get social with TMWA
March 2015 – Aquifer recharge is in high gear – 2014 conservation results – Compare your water usage – Standing Advisory Committee represents TMWA customers – The value of your water – Get social with TMWA
April 2015 – Save at least 10 percent this spring and summer – Turf Talk – Investing in the water system and planning for drought – TMWA speakers available – May workshops
May 2015 – Save at least 10 percent this spring and summer – Turf Talk – RGJ public records request – June workshops – TMWA receives national award for water treatment plant – Conservation is a commitment
June 2015 – Save at lest 10 percent this summer – Turf Talk – Restaurant pitch in – Board seeks input
July 2015 – 2015 Water Quality Report – Ten easy ways to save 10% – Turf talk – Are we saving water? Do you know a conservation hero? This is Reno requests customer info
August 2015 – Keep up the good work in saving 10% – Are we saving? – Turf Talk – Learn about your water in September – One Truckee River
September 2015 – Keep up the good work in saving 10% – Community conservation results – Reporting water waste – Winterization workshops – Prescription drug roundup – Conservation champion
October 2015 – Keep up the good work in saving 10% – Truckee River Fund update – Turf Talk – Winterization workshops – Conservation hero – Need a water expert?
November 2015 – Don’t forget to winterize – How to detect leaks – The value of water – Many convenient ways to pay your bill
December 2015 – Special “Thank You” issue for successful community conservation effort – Truckee River Operating Agreement – 2015 Conservation report
January 2014 – Winter tree watering – Water supply and storage – Payment options – Get social. Media that is! – How to detect a leak
February 2014
March 2014 – TMWA plans for dry years – Help to prepare your yard – Fix a Leak week – Prescription drug roundup – TMWA’s free workshop series – Cross connections
April 2014 – Watering days and timer settings – Water supply update – Drinking Water Week – Tahoe to Tap workshop – Tree care workshop – Rehabilitation of the water system
May 2014
June 2014 – 2014 Water Quality Report – Water supply update – Fire hydrant use is illegal – Ways for customer input – The value of your water
July 2014 – Water supply update – Reporting water waste online – The value of your water – Water weather wisely – Consolidation update – Identifying a TMWA employee – Summer construction and TMWA’s investment in infrastructure
August 2014 – Please reduce your outdoor use by 10% – Ways to save 10% – Hydroelectric plant tours – Water treatment plant tours
September 2014 – Please reduce your outdoor use by 10% – RGJ requests customer info – Please report water waste – October workshops – TMWA recognized for financial achievement
October 2014 – Water supply update – October workshops – Winterization reminder – Truckee River Fund update – Payment options
November 2014 – Thanks for doing your part in saving water – Avoid cross connections – How to winterize your home – How to detect a leak
December 2014 – New online access for customers – New phone system directs customers to help – Holiday mail delays – Protect your home while you’re away – Many ways to provide comment at TMWA
January 2013 – Winter tree watering – TMWA speakers available – 24/7 account access – TMWA on Facebook & Twitter – Don’t wait past your bill due date – The value of your water
February 2013 – Tracking our water supply – Payment address change – SAC positions available – The value of your water – Need to reach TMWA?
March 2013 – Payment address change – Workshops – Fix a Leak Week – Get your yard ready for spring – Prescription drug roundup – Building women career fair
April 2013 – Assigned-day watering – Spring yard work planned? – 24/7 account access – Drinking water week
May 2013 – 2013 Water Quality Report – TMWA plans for dry years – 2013 workshop series – Moving tips – The value of your water – Fire hydrant use is illegal
June 2013 – 2013 Water Quality Report – Assigned-day watering – Conservation specialists & water usage reviews program – Tours & workshops – Connect with us on social
July 2013 – Water weather wisely – Identifying a TMWA employee – Water Quality Report – The value of your water – Weather-wise watering & tree care tips – Summer construction and TMWA’s investment in infrastructure – YouTube videos available
August 2013 – September plant tours – Paperless billing – Ask an arborist – The value of your water – Truckee river flow & storage
September 2013 – October workshops – TMWA’s financial achievement – TMWA at Work videos – Payment options
October 2013 – Partnership for Safe Water award – Speakers available – Value of water – Hydro generation – Shade Tree Week and fall planning – Get social with TMWA!
November 2013 – Winterization tips – Reduced fees for credit card payments – Value of water – TMWA provides many ways for customer input
December 2013 – What causes high winter water bills? – Easy ways to detect a leak – Fees reduced for credit card payments – TMWA always takes steps to ensure accurate bills – Value of water