Quality. Delivered. Newsletter
Each month we send our "Quality. Delivered." Newsletter to customers who receive paper bills in the mail. If you have opted for paperless billing, you receive an email each month with a link here so you can stay up on all of the latest TMWA news. Click Here to View Latest Issue
Scroll down to view past issues.
Past Issues
January 2026 – “Popular Annual Financial Report” – How a Water Dollar is Spent -Paying Down Debt – Water Sales Breakdowns – Operational Milestones
February 2026 – All About Customer Satisfaction – The Program – Results Overview – Comment Themes – Taking Action
March 2026 – Water Tanks Help Ensure Reliability – Smart About Water Quick Fact – Want a Seasonal Job? Be a Conservation Consultant – Water Supply Outlook Set for April 2nd – Mark Your Calendar for Smart About Water Day
April 2026 – Smart About Water Day – Water Supply Outlook – Tahoe to Tap Tour and Irrigation Workshops – Setting up a Leak Alert – How to Find Your Master Water Shut-Off Valve
May 2026 – How Assigned-Day Watering Works – Know Your Watering Days – Conservation Customer-Feedback Answered
June 2026 – Assigned Day Watering – New Rates Explained – It’s TMWA’s 25th Anniversary – How Much Water Does Your Lawn Really Need? – How to Report Water Waste.
July 2026 – Water Quality Report – TMWA Celebrates 25th Anniversary – Use Auto Pay – Prevent Water Waste – TMWA’s Back-Up Power Investment
January 2025 – “Popular Annual Financial Report – Explanation of the Cash Optimization Strategy – How TMWA Spends by the Dollar – Capital Improvement Planning
February 2025 – How to Identify TMWA Employees – Information on Service Line Coverage – Sign up for AutoPay Today – It’s a Good Time to Check for Leaks – Don’t Forget to Water Your Trees!
March 2025 – Water Supply Outlook on Apr 3 – TMWA Welcomes New Board Members – Smart About Water Quick Fact – No Fees With Auto Pay – Get a Summer Job and Encourage Conservation – Online Landscape Guide
April 2025 – Water Supply Outlook – Smart About Water Day – Smart About Water Quick Fact, Outdoor Watering Info – Treatment Plant Tour, Learn About Water Quality – Avoid Extra Fees by Using AutoPay
May 2025 – Water Supply Outlook – TMWA’s Enloe Receives Lifetime Recognition – Assigned Day Watering – Find Your Master Shut-Off Valve – Avoid Extra Fees With AutoPay!
June 2025 – Know Your Watering Days – How to Report Water Waste – Prevent Wasteful Runoff – Water Resource Plan Update – Middle Truckee River Watershed Forest Partnership – No Fees With AutoPay
July 2025 – 2025 Water Quality Report – Fire Hydrant Maintenance – How Much Water Does Your Lawn Need? – No Fees With AutoPay
August 2025 – Water Service Line Insurance Explained – Clara Andriola Elected TMWA Chair – Where to Call if You See Water Being Wasted – Planting this Fall? Use TMWA’s Online Landscape Guide – Sign Up for AutoPay via Electronic Checking
September 2025 – STEM Education Fosters Local Water System Knowledge – Community Growth and Water Service – The Standing Advisory Committee: Your Direct Line to TMWA’s Board – Winterization Workshops Offered in October – Smart About Water Quick Fact: Water Resource Planning
October 2025 – Advanced Meter Infrastructure Completed – How to Set Up Leak Alerts on Your Account – Smart About Water Quick Fact on Water Supply Resiliency – New Purchase Agreement for Hydropower Approved
November 2025 – At-A-Glance Report gives Insight into Long-Term Water Planning – Realigning Rates with Cost of Service – Track the Snowpack – Sign up for AutoPay! – Winterization
December 2025 – New Orr Ditch Hydroelectric Facility – Our Water System by the Numbers – Fuels Reduction Project Completed – Truckee River Fund Projects
January 2024 – TMWA Responds to Survey Feedback – Water and Growth in Our Community – Conservation Programs – Water Quality
February 2024 – Popular Annual Financial Report – Sources of Operating Revenue – Expenses by the Dollar – Reduced Interest Expenses
March 2024 – Landscape Plants That Work for Our Region – Video Link, TMWA Board Member Paul Anderson on Regional Water Management – AutoPay and Paperless Billing – Seasonal Jobs With TMWA – How to Identify TMWA Personnel
April 2024 – Smart About Water Day – Remember Your Watering Days – Tahoe to Tap Tour, May 8 – Know Where the Master Water Shut-Off Valve to Your Home is Located
May 2024 – Water Supply Outlook – Sign up for AutoPay – Assigned Watering Days Reminder – The Truckee River System in Unique – Prevent Wasteful Runoff
June 2024 – Assigned Day Watering – Planning for the Future – Water Efficient Landscape Guide – Reporting Water Waste – Why no Watering Between Noon and 6:00 p.m.?
July 2024 – TMWA and City of Reno Awarded $30M for Advanced Purified Water Project – Water Quality Report is Now Available – What are Your Watering Days? – No Watering Between Noon and 6:00 p.m.
August 2024 – Duerr Elected TMWA Chair – Third Portland Loo Installed – Water Meter Retrofit Update – Watering Times – How to Report Water Waste
September 2024 – Teachers Tour the Watershed – Shorten Sprinkler Times This Fall – Check Our Water Supply Online – Neighbor Network Offers Help for Seniors – Standing Advisory Committee Represents all Customers – Prescription Drug Take-Back Day
October 2024 – Conservation Consultants Answer Your Calls – Kara Steeland Joins DRI Panel in Las Vegas – Smart Meter Installation Update – Google Donates $500,000 to Watershed Protection – Time to Cool Down Your Watering
November 2024 – 7th St. Booster Pump Project Nearing Completion – Control Your Water Usage With Your Smart Meter – Time to Shut Down Your Irrigation System – Don’t Forget that Holiday Mail Can be Slower.
December 2024 – All About Water Pressure – Truckee River Fund Projects – Winterizing Your Pipes – The TMWA Water System – EPA Announcement.
January 2023 – TMWA Responds to Survey Feedback – Water and Growth in Our Community – Planning for Drought – Chlorine: Why Do We Need It? – TMWA’s Conservation Programs
February 2023 – See TMWA’s Financial Information in Detail – TMWA Receives Upgrade in Credit Ratings – Snowpack Update – It’s Time to Look for Leaks Around the House
March 2023 – Online Landscaping Guide – AutoPay: the Easy Way to Pay Your Bill – Prescription Drug Roundup – Get a Job With TMWA: Conservation Consultants Needed – How to Identify TMWA Personnel
April 2023 – Smart About Water Day Returns – Smart About Water Quick Fact – Tour & Workshop, Understanding Your Drinking Water – Know Where the Master Shutoff is for Your Home – AutoPay, It’s the Easiest Way to Pay!
May 2023 – Big Topic Issue – State of the Water – What’s Your Assigned Day for Watering? – Our Watering System by the Numbers – How Growth and New Water Services Works in our Community – Truckee River System – TROA
June 2023 – Assigned Day Watering Works – What to do if You See Water Being Wasted – Where’s Your Master Shut-Off Valve – Smart About Water Quick Fact – How to Identify TMWA Employees – Second Portland Loo Installed
July 2023 – One Water Nevada Forms to Address Sustainability – Smart About Water Quick Fact – No Watering Between Noon and 6:00 p.m. – TMWA is Always Planning for the Future
August, 2023 – TMWA Chair and Vice Chair Elected – Do-it-Yourself Water Audit – Attend a TMWA Tour – Verdi Hydro Inducted into Hall of Fame – What to do if you See Water Being Wasted
September, 2023 – Standing Advisory Committee, Your Direct Link to TMWA – Winterization Workshops – Prescription Drug Roundup – Test Your Water System Knowledge – Auto Pay, the Easiest Way to Pay Your Bill!
October, 2023 – Time to Cool Down Landscape Watering – Marci Westlake Recognized with Spark Award – Real-Time Water Data on smartaboutwater.com – Water and New Development – Test Your Water Knowledge
November, 2023 – TMWA’s Water Infrastructure is Extensive – Smart About Water Quick Fact – Time to Shut Down Your Sprinklers – Financial Assistance Available to TMWA Customers – Holiday Mail May Slow Down Your Payments
December, 2023 – 7th Street Booster Pump Project – Don’t Forget to Winterize – Smart About Water Quick Fact – Truckee River Fund, Current Projects
January 2022 – See TMWA’s Financial Information in Detail – Smart About Water Quick Fact – It’s Time to Look for Leaks Around the House – Don’t Forget About Your Trees This Winter!
February 2022 – Make Bill Payment Easier with AutoPay – Smart About Water Quick Fact – Paperless Billing – Get Social With TMWA
March 2022 – Set up AutoPay Today! – Smart About Water Quick Fact: Drought Reserves – Get a Job With TMWA: Conservation Consultants Needed – How to Identify TMWA Personnel – Prescription Drug Roundup
April 2022 – TMWA’s Smart About Water Day is Coming – TMWA’s Financial Report is Prepared for You – Time to do a Water Audit – Be a Conservation Champion
May 2022 – Do You Know Your Watering Days? – AutoPay is the Easiest Way to Pay Your Bill – Do it Yourself, Sprinkler Workshops – Use Only the Water Your Lawn Needs – TMWA’s Landscape Guide Helps You Plan Your Yard
June 2022 – Know Your Watering Days – How to Report Water Waste – Sign up for Paperless Billing – Conservation Champions – How to Identify TMWA Staff and Contractors in Your Community
July 2022 – Partnering for Watershed Protection – Never Lose Your Bill Again! – What to do if You See Water Being Wasted – Conservation Champions – Drought Reserves at Record High – Summertime Watering Guidelines
August 2022 – Drought Resiliency – Spotlight on Conservation Champions – Conservation in the Truckee Meadows – Water Use Audits – Water Waste Hotline
September 2022 – TMWA Welcomes New General Manager – Create a Low Water Use Yard – Conservation Champions, You Can be One! – Late Season Lawn Care – River-System Operation That Works
October 2022 – Cool Down Your Water Use This Fall – Paperless Billing Keeps Rates Down – Water Quality is Our Priority – Conservation Champions – Drought Storage at All-Time High
November 2022 – TMWA Bids Farewell to General Manager Mark Foree – TMWA Alliance to Help Protect Water From Wildfires – Paperless Billing Helps Keep Rates Down – Put Outdoor Watering into Hibernation
December 2022 – Truckee River Fund Addresses Many Issues – Avoid Frozen Pipes This Winter – Remember to Water Your Trees This Winter – Financial Woes? You Have Options
January 2021 – Truckee River Fund Update – Smart About Water Quick Fact – Customer Satisfaction Results – Winter Tree Watering
February 2021 – New Customer Service Information System – Standing Advisory Committee Members Needed – Get a Great Summer Job at TMWA – Smart About Water Quick Fact
March 2021 – TMWA Launches New Customer Information System Featuring New Bill-Payment Features and Account Information
June 2021 – Know Your Watering Days – Report Water Waste – How to Identify a TMWA Employee – Please Upgrade Your Banking Information
July 2021 – Water Quality Report is Now Available – Smart About Water Quick Fact – Watering Times – Learn More About our Water Resources
August 2021 – The Big Topics Issue – Truckee River System Resiliency – Drought Storage Expands Under TROA – Serving Water to a Growing Region – Water and New Development
September 2021 – Late Summer Lawn Care – Sign up for Paperless Billing – See Water Being Wasted? – Smart About Water Quick Fact – Winterization Workshops – Real-Time Water Data on smartaboutwater.com
October 2021 – Prepare Your Yard for Cold Days – More Drought Reserves Than Ever! – Smart About Water Quick Fact – Protecting the Truckee River
November 2021 – Winterization Tips – Smart About Water Quick Fact – Turf Talk: Make Sure Sprinklers Are Off – Get Social – Adjust for Holiday Mail
December 2021 – Truckee River Fund Grants Update – Avoid Frozen Pipes During the Holidays – Smart About Water Quick Fact
January 2020 – TMWA’s Core Purpose: Delivering High Quality Drinking Water
February, 2020 – Understanding Your Water Pressure – TMWA Water System by the Numbers – Join TMWA’s Conservation Team
March, 2020 – Smart About Water Day – Prescription Drug Roundup – Smart About Water Quick Fact – Online Landscape Guide Helps with Garden Planning – How to Identify a TMWA Employee Out in the Community
April, 2020 – COVID- 19 Update – Water Supply Update – Smart About Water Quick Fact – Payment Options
May, 2020 – COVID-19 Response – May Rate Increase Deferred – Landscape Guide – Watering Days – How to Identify a TMWA Employee
June, 2020 – Assigned Day Watering Postcard
July, 2020 – Water Quality Report – Plans: Smart About Water Fast Fact – Know Your Watering Days – When You See Water Being Wasted – Status of Our Drought Reserves.
August, 2020 – High-Quality-Water infographic – Real Time on SmartAboutWater.com – What to do When You Move – Smart About Water Quick Fact.
September, 2020 – Landscape Care – Winterization Workshops – Smart About Water Fast Fact – You Have a Voice at TMWA – Prescription Drug Roundup
October, 2020 – Water Environment Federation Recognizes TMWA’s Leadership – TMWA’s Bond Rating Upgraded – Many Ways to Pay Your Bill – Cold Weather Preparation
November, 2020 – TMWA’s 2020-2040 Water Resource Plan – New Restroom Facility Opens Along the River – TMWA Receives National “Utility of the Future Today” Award
December, 2020 – TMWA’s 2020-2040 Water Resource Plan Approved – Holiday Mail May be Slow – Smart About Water Quick Fact – Winterizaton Tips – Winter Tree Watering
January 2019 – TMWA Board Defers Rate Increase – Winter Tree Watering – Water Quality is Our Highest Priority – Smart About Water Quick Fact
February 2019 – TMWA’s Financial Management Success – Smart About Water Quick Fact – Join TMWA’s Conservation Team – Workshops and Tours Calendar – Update Your Contact Information With TMWA
March 2019 – TMWA’s Smart About Water Day on May 4 – Smart About Water Quick Fact – Prescription Drug Round Up – How to Identify a TMWA Employee Out in the Community.
April 2019 – Join us for Smart About Water Day on May 4 – TMWA’s Free Workshops Return This Spring – Water Supply Update
May 2019 – Remember Your Watering Days – Prepare Your Yard for Summer – Smart About Water Quick Fact – Report Water Waste – Audit Your Water Use – Attend a TMWA Workshop
June 2019 – Assigned Day Watering Postcard
July 2019 – Water Quality Report Available – Walking Tour of River School Farm – Smart About Water Quick Fact – Know Your Watering Days – When you see Water Being Wasted … – Prepare your Yard for Summer.
August, 2019 – smartaboutwater.com Features Water-Related News and Events – Smart About Water Quick Fact – Valley Wood Park Walking Tour – TMWA Water Treatment Plant and Hydroelectric Plant Tours
September, 2019 – Mt. Rose Water Treatment Plant – Smart About Water Quick Fact: TMWA Planning – Winterization Workshop – Get Social with TMWA
October, 2019 – TMWA Seeks Your Comments – Smart About Water Quick Fact – Prepare for Cold Weather – Water Quality is our Highest Priority
November, 2019 – Winterize Your Home – Truckee River Fund Update – Smart About Water Quick Fact – Holiday Mail Reminder
December, 2019 – Customer Satisfaction Results – Chalk Bluff Recognized by Partnership for Safe Water – Smart About Water Quick Fact – Protect Your Home During the Holidays – Holidays Can Cause Mail Delays
January 2018 – Customer Satisfaction Study Results – Water Quality: TMWA’s Highest Priority – Smart About Water Quick Fact – Don’t Forget to Water Your Trees – Best Time to Detect Leaks
February 2018 – New Displays Around Town – Join TMWA’s Summer Conservation Staff – Smart About Water Quick Fact – Update Your Phone Number in Our System – TMWA Seeks Your Input
March 2018 – Water Supply Update – Smart About Water Quick Fact – Prescription Drug Roundup – Ombudsman – Spring Workshops are Here!
April 2018 – Water Supply Update – Free Workshops – Drought Contingency Response Plan – Smart About Water Fast Fact
May 2018 – Know Your Watering Days – Summer Yard Prep – Report Water Waste – Water Supply Update – New Rates
June 2018 – Assigned Day Watering Card – Rather than our regular, monthly “Quality. Delivered.” newsletter, we sent customers an updated watering-times card with information about which days to water on and how to water efficiently
July 2018 – Water Quality Report – Tour of River School Farm – Smart About Water Fast Fact – Know Your Watering Days – When you see Water Being Wasted – Prepare Your Yard for Summer
August 2018 – New Chair and Vice Chair on TMWA Board – Smart About Water Quick Fact – Transfer Your Water Service if you Move – Tours of Hydroelectric Plants
September 2018 – TMWA Achieves Hydroelectric Record – Smart About Water Quick Fact – Winterization Workshop Schedule – Prescription Drug Round-up
October 2018 – Get Your Home Ready for Cold Temps. – Truckee River Fund Improves our Watershed – TMWA Wants Your Comments and Feedback
November 2018 – Get Your Home Ready for Cold Temps. – Smart About Water Quick Fact – Truckee River Fund Projects Approved – Smart About Water Day Scheduled for May 4, 2019 – Holidays Can Cause Delays in Mail
December 2018 – Infrastructure Projects: Mt. Rose – Smart About Water Quick Fact – Customer Satisfaction Results – Protect Your Home During the Holidays
January 2017 – TMWA Open Houses – Value of water – Winter tree watering – Leak detection – Drought reserves
February 2017 – Rate adjustment open houses – SAC members needed – Tour & workshop schedule – Avoid cross contamination
March 2017 – Drought-buster winter – Workshops – Water Quality – Board votes to not support fluoride bill
April 2017 – Truckee River Fund – Prescription drug roundup – Workshops – Building Women career fair – Aquifer Recharge Program
May 2017 – Summer yard prep – Smart About Water facts – How to identify a TMWA employee – Moving your water service
June 2017 – Be a good steward of the river – Smart About Water quick fact – TMWA bond refinance saves $15.9 MM – New infrastructure
July 2017 – 2017 Water Quality Report – Walking Tours Schedule – Smart About Water quick fact – TMWA wants your input – Get smart about water
August 2017 – Tours offered – TROA ensures strong water supply – TMWA Board elects Chair & Vice Chair – TMWA speakers available – Self water audit
September 2017 – Smart About Water Day – Winterization Workshops – Prescription Drug Roundup – Smart About Water quick fact
October 2017 – Winterize Your Home – Smart About Water Quick Facts – Payment Options – Holidays and Events
November 2017 – Summer yard prep – Truckee River Fund Projects – Holiday Mail Delays – Regional Emergency Alerts – Smart About Water Fact – Winterize Your Home – Avoid Cross Connections
December 2017 – Water Year in Review – Info-graphic
January 2016 – Water utility consolidation – Detect leaks – The value of your water – Your trees need water in the winter
February 2016 – Benefits of the Truckee River Operating Agreement – 2016 Tours & Workshops – Avoid cross connection in your home
March 2016 – Know what you use indoors before staring spring irrigation – Aquifer Recharge – TMWA’s annual financial report
April 2016 – Spring yard prep – Prescription drug roundup – Conservation champions – How clean is our water?
May 2016 – Assigned day watering – Turf Talk – Tree care – June workshops – How to identify TMWA employees
June 2016 – Why additional conservation is not necessary this summer – Turf Talk – Truckee River Fund projects – The value of your water
July 2016 – 2016 Water Quality Report – Turf Talk – The value of your water – TMWA wants your input – Check TMWA’s drought reserves online
August 2016 – TMWA facility tours – Check TMWA’s drought reserves online – TMWA Board elects Chair & Vice Chair – Turf Talk – Watering days
September 2016 – Winterization workshops – Turf Talk – The value of your water – Need a water expert to speak? – Prescription drug roundup – Check TMWA’s drought reserves online
October 2016 – Cold weather prep – The value of your water – Payment options – Check TMWA’s drought reserves online
November 2016 – Standing Advisory Committee needs volunteers – Drought response projects – Truckee River Fund approves projects – Holiday mail delays – Cold weather prep
December 2016 – Customer Satisfaction Study results – tmwa.com redesign – The value of your water – Protect your home during the holidays – Hydroelectric plant upgrade – Holiday mail delays
January 2015 – Responsible water use – Tracking our water supply – Winter tree watering – New phone and online payment system – Get social with TMWA
February 2015 – Welcome to 24,000 new customers – Meet TMWA’s new Board members and officers – Tours & Workshops – No rate increase planned for 2015 – Flat-rate conversion workshop schedule proposed – Get social with TMWA
March 2015 – Aquifer recharge is in high gear – 2014 conservation results – Compare your water usage – Standing Advisory Committee represents TMWA customers – The value of your water – Get social with TMWA
April 2015 – Save at least 10 percent this spring and summer – Turf Talk – Investing in the water system and planning for drought – TMWA speakers available – May workshops
May 2015 – Save at least 10 percent this spring and summer – Turf Talk – RGJ public records request – June workshops – TMWA receives national award for water treatment plant – Conservation is a commitment
June 2015 – Save at lest 10 percent this summer – Turf Talk – Restaurant pitch in – Board seeks input
July 2015 – 2015 Water Quality Report – Ten easy ways to save 10% – Turf talk – Are we saving water? Do you know a conservation hero? This is Reno requests customer info
August 2015 – Keep up the good work in saving 10% – Are we saving? – Turf Talk – Learn about your water in September – One Truckee River
September 2015 – Keep up the good work in saving 10% – Community conservation results – Reporting water waste – Winterization workshops – Prescription drug roundup – Conservation champion
October 2015 – Keep up the good work in saving 10% – Truckee River Fund update – Turf Talk – Winterization workshops – Conservation hero – Need a water expert?
November 2015 – Don’t forget to winterize – How to detect leaks – The value of water – Many convenient ways to pay your bill
December 2015 – Special “Thank You” issue for successful community conservation effort – Truckee River Operating Agreement – 2015 Conservation report
January 2014 – Winter tree watering – Water supply and storage – Payment options – Get social. Media that is! – How to detect a leak
February 2014
March 2014 – TMWA plans for dry years – Help to prepare your yard – Fix a Leak week – Prescription drug roundup – TMWA’s free workshop series – Cross connections
April 2014 – Watering days and timer settings – Water supply update – Drinking Water Week – Tahoe to Tap workshop – Tree care workshop – Rehabilitation of the water system
May 2014
June 2014 – 2014 Water Quality Report – Water supply update – Fire hydrant use is illegal – Ways for customer input – The value of your water
July 2014 – Water supply update – Reporting water waste online – The value of your water – Water weather wisely – Consolidation update – Identifying a TMWA employee – Summer construction and TMWA’s investment in infrastructure
August 2014 – Please reduce your outdoor use by 10% – Ways to save 10% – Hydroelectric plant tours – Water treatment plant tours
September 2014 – Please reduce your outdoor use by 10% – RGJ requests customer info – Please report water waste – October workshops – TMWA recognized for financial achievement
October 2014 – Water supply update – October workshops – Winterization reminder – Truckee River Fund update – Payment options
November 2014 – Thanks for doing your part in saving water – Avoid cross connections – How to winterize your home – How to detect a leak
December 2014 – New online access for customers – New phone system directs customers to help – Holiday mail delays – Protect your home while you’re away – Many ways to provide comment at TMWA
January 2013 – Winter tree watering – TMWA speakers available – 24/7 account access – TMWA on Facebook & Twitter – Don’t wait past your bill due date – The value of your water
February 2013 – Tracking our water supply – Payment address change – SAC positions available – The value of your water – Need to reach TMWA?
March 2013 – Payment address change – Workshops – Fix a Leak Week – Get your yard ready for spring – Prescription drug roundup – Building women career fair
April 2013 – Assigned-day watering – Spring yard work planned? – 24/7 account access – Drinking water week
May 2013 – 2013 Water Quality Report – TMWA plans for dry years – 2013 workshop series – Moving tips – The value of your water – Fire hydrant use is illegal
June 2013 – 2013 Water Quality Report – Assigned-day watering – Conservation specialists & water usage reviews program – Tours & workshops – Connect with us on social
July 2013 – Water weather wisely – Identifying a TMWA employee – Water Quality Report – The value of your water – Weather-wise watering & tree care tips – Summer construction and TMWA’s investment in infrastructure – YouTube videos available
August 2013 – September plant tours – Paperless billing – Ask an arborist – The value of your water – Truckee river flow & storage
September 2013 – October workshops – TMWA’s financial achievement – TMWA at Work videos – Payment options
October 2013 – Partnership for Safe Water award – Speakers available – Value of water – Hydro generation – Shade Tree Week and fall planning – Get social with TMWA!
November 2013 – Winterization tips – Reduced fees for credit card payments – Value of water – TMWA provides many ways for customer input
December 2013 – What causes high winter water bills? – Easy ways to detect a leak – Fees reduced for credit card payments – TMWA always takes steps to ensure accurate bills – Value of water