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Contact Us


TMWA - Contact Form

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TMWA Address

Physical Address:
1355 Capital Blvd
Reno, NV 89502
Office Hours 8 a.m. - 5 p.m.
Get directions to TMWA

Mailing Address:
P.O. Box 30013
Reno, NV 89520-3013

Payment Address:
P.O. Box 659565
San Antonio, TX 78265-9565


Customer Service/Call Center:
Turn on/off, Billing, Payment, Moving and New Service
834-8080, option 2

Emergencies:
Leaks, Dig-Ins, No Water/Water Outages
834-8090

Media Contact:
Olsen & Associates
(775) 829-2810 or (775) 772-0020


Department Descriptions


Backflow Inspection:
Backflow
834-8011

Claims/Risk Management: 834-8080, option 2

Engineering:
Construction and Design Standards Information
834-8080, option 2

Human Resources:
834-8031
hr@tmwa.net

New Business:
For builders, contractors & engineers
834-8080, option 2

Ombudsman:
Joanne Stralla
848-0813

Pressure Concerns:
Low or high pressure issues
834-8080, option 2

Right of Way: Easements
834-8071

Water Conservation:
Watering Days & Times, Request "Your Guide to Landscaping in the Truckee Meadows", Educational Materials, Water Waste Complaints
834-8005

Water Quality:
Dirty Water, Health Question
834-8118

Water Resource Team:
Purchase/Sales, Dedication Requirements
834-8029

Frequently Asked Questions




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