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Contact Us

Questions?

Fill out the online form, call our customer service, contact a specific department below, or visit the TMWA office.

We're Here to Help You

Customer Service

Call 775-834-8080, fax at 800-942-6879 or fill out our online form.

Emergency Hotline

24-hour emergency hotline (leaks, breaks, water outages) 775-834-8090

Office Hours

Monday – Friday, 8 a.m. to 5 p.m.

Please find TMWA's department contact information below:

bkflow@tmwa.com or 834-8288

Preventing cross-connections with our potable water supply

purchasingandbids@tmwa.com or 834-8134

Check out our most recent bids

conservation@tmwa.com or 834-8005

Responsible water use, indoors and out

finance@tmwa.com

View our CAFRs, CIP, and other financial facts and information

hr@tmwa.com or 834-8031

Careers at TMWA

Marlene Olsen at GoodStanding Outreach Office: 829-2810   |   Mobile: 772-0020

GoodStanding Outreach assists TMWA with public relations, outreach and media relations

newconstruction@tmwa.com or 834-8080

Information for builders, contractors and engineers

848-0813
Our ombudsman provides independent assistance to resolve customer concerns

presentations@tmwa.com
We’re available to speak at meetings and in the classroom

Records@tmwa.com
For Public Records Requests complete this form

rightofway@tmwa.com or 834-8071
Information on easements and surveying

834-8080
Call to get in touch with our claims representative

View our water Rates & Rules governing water service.

waterquality@tmwa.com or 834-8118

For questions about water quality and our annual water quality report.

Lots of information including our 2010-2030 Water Resource Plan

waterresourceteam@tmwa.com or 834-8029
Purchase and sales of water rights; dedication requirements

Truckee River flows & storage, Lake Tahoe storage levels

TMWA Addresses

Contact us online, by phone, or stop by our office during business hours, Monday through Friday, 8 a.m. to 5 p.m.

Physical Address

1355 Capital Blvd
Reno, NV 89502

Mailing Address

P.O. Box 30013
Reno, NV 89520-3013

Payment Address

P.O. Box 70002
Prescott, AZ 86304-7002

Overnight Payment Address

2286 Crosswind Dr Ste. A
Prescott, AZ 86301

Have a customer service representative contact you

Send us a message