Contact Us
Questions?
Fill out the online form, call our customer service, contact a specific department below, or visit the TMWA office.
Office Hours are Monday – Friday, 8 a.m. to 5 p.m.
We're Here to Help You
Emergency Hotline
24-hour emergency hotline (leaks, breaks, water outages) 775-834-8090
Please find TMWA's department contact information below. Office Hours are Monday – Friday, 8 a.m. to 5 p.m.
bkflow@tmwa.com or (775) 834-8288
Preventing cross-connections with our potable water supply
Laura Rader, CPPB
Purchasing and Contracts Supervisor
(775) 834-8208
Lrader@tmwa.com
Check out our most recent bids
conservation@tmwa.com or (775) 834-8005
Responsible water use, indoors and out
Construction Water information
View our CAFRs, CIP, and other financial facts and information
hr@tmwa.com or (775) 834-8294
Careers at TMWA
Marlene Olsen at GoodStanding Outreach Office: (775) 829-2810 | Mobile: (775) 772-0020
GoodStanding Outreach assists TMWA with public relations, outreach and media relations
newconstruction@tmwa.com or (775) 834-8269
Information for builders, contractors and engineers
(775) 848-0813
Our ombudsman provides independent assistance to resolve customer concerns
presentations@tmwa.com
We’re available to speak at meetings and in the classroom
Records@tmwa.com
For Public Records Requests visit this page.
rightofway@tmwa.com or (775) 834-8071
Information on easements and surveying
Email to get in touch with our claims representative: risc@tmwa.com
View our water Rates & Rules governing water service.
waterquality@tmwa.com or (775) 834-8118
For questions about water quality and our annual water quality report.
Lots of information including our Water Resource Plan
waterresourceteam@tmwa.com or (775) 834-8029
Purchase and sales of water rights; dedication requirements
TMWA Addresses
Contact us online, by phone, or stop by our office during business hours, Monday through Friday, 8 a.m. to 5 p.m.
Physical Address
1355 Capital Blvd
Reno, NV 89502
Mailing Address
P.O. Box 30013
Reno, NV 89520-3013
Payment Address
PO Box 12000
Reno, NV 89520-0006
