Customer Communication about Water Meters & Meter Conversion:
- June 09 Bill Statement Message – sent to all customers
- Letter to Customers mailed April 3, 2009
- Bill insert sent to only flat-rate customers in January 2009
- Letter to Customers mailed April 14, 2008
- Customer letter mailed with residential watering guide January 14, 2008
- Postcard notice mailed to TMWA customers November 5, 2007