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Contact Us


Fill out the online form, call our customer service, contact a specific department below, or visit the TMWA office.
Office Hours are Monday – Friday, 8 a.m. to 5 p.m.

We're Here to Help You

Customer Service

Call 775-834-8080, fax at 800-942-6879 or fill out our online form.

Emergency Hotline

24-hour emergency hotline (leaks, breaks, water outages) 775-834-8090

Contact TMWA's Board

Submit our online form to send a message to TMWA's Board of Directors.

Please find TMWA's department contact information below. Office Hours are Monday – Friday, 8 a.m. to 5 p.m. or 834-8288

Preventing cross-connections with our potable water supply or 834-8134

Check out our most recent bids or 834-8005

Responsible water use, indoors and out

View our CAFRs, CIP, and other financial facts and information or 834-8031

Careers at TMWA

Marlene Olsen at GoodStanding Outreach Office: 829-2810   |   Mobile: 772-0020

GoodStanding Outreach assists TMWA with public relations, outreach and media relations or 834-8080

Information for builders, contractors and engineers

Our ombudsman provides independent assistance to resolve customer concerns
We’re available to speak at meetings and in the classroom
For Public Records Requests visit this page. or 834-8071
Information on easements and surveying

Call to get in touch with our claims representative

View our water Rates & Rules governing water service. or 834-8118

For questions about water quality and our annual water quality report.

Lots of information including our 2010-2030 Water Resource Plan or 834-8029
Purchase and sales of water rights; dedication requirements

Truckee River flows & storage, Lake Tahoe storage levels

TMWA Addresses

Contact us online, by phone, or stop by our office during business hours, Monday through Friday, 8 a.m. to 5 p.m.

Physical Address

1355 Capital Blvd
Reno, NV 89502

Mailing Address

P.O. Box 30013
Reno, NV 89520-3013

Payment Address

P.O. Box 70002
Prescott, AZ 86304-7002

Overnight Payment Address

2286 Crosswind Dr Ste. A
Prescott, AZ 86301

Have a customer service representative contact you

Send us a message